Frequently Asked Questions

FAQ PAGE​​​​​​​

Frequently Asked Questions


How do I select a one-way flight?

Using the flights search engine you have two options: either simple journey (One way) or with return (Round trip). Round trip is the default option. If you are interested in a one way journey you will have to select the respective button.

Can I make ticket reservations both for domestic and international flights?
Why can't I find flights for a specific airline I' m interested in?
How can I be sure that my reservation has been completed successfully?
Do I have to confirm the departure time of my flight?

Some of Your Questions


Can I make changes to my reservation after I have purchased it?

Using the flights search engine you have two options: either simple journey (One way) or with return (Round trip). Round trip is the default option. If you are interested in a one way journey you will have to select the respective button.



I noticed some flights are operated by other airlines and have a 24-hour hold. What does this mean?

Flights operated by certain partners require a 24-hour hold so we can ensure that your preferred flight and seat are processed with that partner. Once we receive confirmation of your itinerary from the partner airline, we will notify you via email.



Does the number of passengers I choose limit my lowest fare flight choices?

Yes. Based on the number of travelers in your group, the lowest fare may not be available on a particular flight due to seat availability.



Can I book flights for multiple-stop itineraries online?

Yes, you can purchase tickets for one-way or multiple-destination travel by selecting “One way” or “Multi-city” at the top of the flight search box on the home page.



I received a promotional offer to be redeemed online. How can I redeem it?

If you have an offer code, you can select “All Search Options” on the home page and then enter it in the field at the bottom of the page. If you are redeeming a gift certificate or electronic travel certificate, it can be redeemed in the Payment section during the flight booking process.